Telephone Contact

Your telephone call is important to us, and we understand that you want to speak to us as quickly as possible.  If you are telephoning about a repeat prescription or information about test results, please call AFTER 11.00 am. 


Repeat Prescriptions

If you wish to order a repeat prescription you can use our dedicated Repeat Prescription line on 01305 217037 and leave a message.  Remember you must allow at least two working days before you need it (we need time to print the script, order the goods, dispense the order and check it).   

Latest News


Covid Vaccine Message


Social Prescribing is available at Poundbury Doctors Surgery - check the tab under Clinics and Services for further details.

From 14th September 2020, please do not come to the surgery to collect medication or enquire about test results until AFTER 11 am.  Thank you for your cooperation.



In order to comply with current NHS guidelines, we have to keep to 28 day prescribing.  This advice may change as we receive information regarding Coronavirus and its effect on all of our lives.  Thank you for your understanding.

Celebrate 5 July 2018



Please be advised with immediate effect:


Following two recent incidents which have involved damage to the patient lift and the front doors, we are no longer able to allow mobility scooters (also known as motorised scooters) inside the surgery. We have been advised that mobility scooters could be a potential health and safety risk in a confined area, especially where there may be small children and older patients.  We have to consider the safety of all patients and staff who use this building. We are not able to get insurance for the use of mobility scooters within this building. 


Please note we are able to accommodate wheelchairs and indeed, have some wheelchairs for patient use in the lobby. Please park motorised scooters in an appropriate place outside of the surgery.


If you need assistance with accessing the surgery and are unable to bring someone along with you to help, please let the receptionist know when you book your appointment and we will make every effort to help.


Wheelchairs and the use of prescribed power chairs are not affected by this notice.

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Please click onto this link to find out more information:

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Running out of Medication?

Please do not go to A&E or Out of Hours if you run out of medication over a weekend or bank holiday.  They will not be able to supply you with your medication.  Please go to your usual pharmacy - they may give you sufficient supplies to see you through.  However, there may be a charge for this. 

As of Monday 4th July 2016 we have been able to send you an SMS text message on your mobile telephone to remind you of appointments you have booked with us.  We can only provide this service to patients who have registered their mobile telephone as being their preferred method of telephone contact.

Thank you all for your generosity to a very worthy charity.

Dr Simon Phillips


If you or someone you know would like more information about dementia, make an appointment to see your GP or visit the Arthritis Research UK website at or telephone 0300 111 5333.

 Dr Simon Phillips and his Dad

A New Way to Get Your Medicines and Appliances as of 6th October 2015

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.

Is this service right for you?

Yes, if you have a stable condition and you:

  • don’t want to go to your GP practice every time to collect your repeat prescription.
  • collect your medicines from the same place most of the time or use a prescription collection service now.

It may not be if you:

  • don’t get prescriptions very often.
  • pick up your medicines from different places.

If you have already nominated a pharmacy, your prescription will automatically go electronically.

Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.

Can I change my nomination or cancel it and get a paper prescription?

Yes you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.

Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.

For more information visit

Patient Online Services

Did you know we now offer the following online services:  repeat prescriptions, online appointment requesting, access to summary care record (eg repeat meds, allergies and adverse reactions).  You need to register with us in person for an online account to access this information.  You will need to bring along some photographic ID.

As of 3rd December 2015 we became the first GP Practice in West Dorset to be recognised as a "Dementia Friendly GP Practice". 




Proposals for the future of Dorset’s acute hospitals

As part of its wider plans for future health and care services, the Dorset Clinical Commissioning Group (CCG) is proposing changes to the organisation of Dorset’s acute hospitals.  Two options have been considered and one chosen as the preferred way forward.  You can find out more on the Dorset’s Vision website or by calling 01202 541946.


When we were located in Cornwall Road, Dorchester it was logical for us to adopt that as part of our name. However, we moved to our new location in 2007 and for a long time, the practice has been considering changing its name.


We finally settled on the name Poundbury Doctors Surgery, and officially renamed as of 1st May 2016.  



This does not affect any service we provide to you, nor will there be any change in our structure or organisation.  We will continue catering to patients from outside Poundbury, ie, providing NHS medical services to all patients, new and old.  We are NOT merging with any other GP Practice or organisation.  Rural and town patients are all welcome.

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