If your long-term medication has been approved on a repeat prescription basis you can place orders in a number of ways:
- In person - use the right hand side of your previous prescription and mark the items you require, or complete one of the slips in the waiting room. There is a letter-box at the entrance for these slips.
- By post - send it to us and address your letter to ‘Repeat Prescriptions’ at the practice address.
- By phone - for straightforward repeats please use our prescription line number 01305 217037. Please speak clearly.
- By fax -on 01305 250837
- Online - follow the link at the top of this page to complete a simple registration.
- Via your Pharmacist - if you go to the same pharmacist all the time, he or she will be able to order your medication for you. All the local pharmacists will collect the completed prescriptions from the surgery and some offer a delivery service too.
In exceptional circumstances if you find you have run short of your medicine, please speak to the reception staff and we will try to fast-track your request.
Running out of Medication?
Please do not go to A&E or Out of Hours if you run out of medication over a weekend or bank holiday. They will not be able to supply you with your medication. Please go to your usual pharmacy - they may give you sufficient supplies to see you through. However, there may be a charge for this.
We are a dispensing practice for our patients who live more than one mile away from a pharmacy. Patients who live in Dorchester will need to use one of the many local pharmacies. Our dispensary is open during our normal opening hours, but in the case of urgent treatment when the dispensary is closed, prescriptions can be dispensed by local pharmacies in the area. The out-of-hours service will provide medication for immediate use when necessary.
We will take returns of unused drugs as we have safe waste management.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. Requests for drugs that are not recognised as repeat treatment (i.e. they are not on your repeat list) may take longer to process as they require additional checking. Thank you for your understanding in this matter.
As of Monday 14th September 2020 please do not come to the surgery before 11 am to collect your medication. Thank you.
New Electronic Prescribing Service (EPS)
We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 28th January 2020.
Electronic prescriptions help save the NHS money.
You will receive your prescriptions in the same way as you do now.
Read more about EPS on the NHS website.