Important Patient Information - Updated 9th April 2021
๐๐VACCINE UPDATE! ๐๐
We are sending out first dose invitations as quickly as our vaccine allocation allows us to. Please do not contact the surgery asking when you will get an invitation as the receptionists will not be able to tell you. Every patient will be invited individually when we have a dose available for them.
Second dose clinics will be held at the Atrium Health Centre in exactly the same way the first doses were carried out. We ask you to arrive at the doors no earlier than your chosen time slot, you may arrive at any point during the 10-minute window you select. Early arrivals cause queues and may delay people who were booked for a time earlier than yours.
Second dose invitations are being sent out approximately 10 weeks after the first dose was administered which will allow you to book an appointment approximately 12 weeks after your first dose. Invitations for second doses will be sent out via text message, or the surgery will phone you if you do not have a mobile number recorded.
We ask you to avoid calling the surgery about COVID vaccinations to ensure our phone lines are left clear for those who need GP or Nurse appointments. We have a very robust system in place to ensure all patients are invited and have the opportunity to have the vaccine, so we will contact you.
Thank you for your patience!
NHS England are also sending letters to patients about Alternative Vaccination Sites (we have no control over these letters being sent to patients). The Alternative Vaccination Sites are at the Bournemouth International Centre and Morrisons in Yeovil – if you already have an appointment through your GP at The Atrium Health Centre, please attend that appointment. This will prevent wasted appointments that the NHS cannot fill at short notice.
But we want to be clear that this is just another option. If you receive one of these letters, you do not have to have your vaccination at the BIC or in Yeovil. If you would rather have an appointment closer to home, you can choose to do that, and your local GP-led service will be in touch soon to offer this.
Text message Concerns - Some patients have been concerned about the text message invites they have received - spotting a scam:
Spotting a scam
The COVID-19 vaccine is free of charge on the NHS.
The NHS will never ask for:
- your bank account or card details
- your pin or banking password
- copies of personal documents to prove your identity such as your passport, driving licence, bills or pay slips
If you think you have been a victim of fraud or identify theft, report it to Action Fraud on 0300 123 2040.
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Regular Rapid Covid Tests if You Don't Have Symptoms
Get a test to do at home
You can get rapid tests to do at home. We do not have these at the Practice.
You can collect up to 2 packs of 7 tests from a local pharmacy or test site:
You can get a pack of 7 tests sent to your home. Order rapid lateral flow home test kits on GOV.UK
If you do tests at home, you'll need to report your results online or on the phone.
April 2021 ๐๐ผ๐ฟ๐ผ๐ป๐ฎ๐๐ถ๐ฟ๐๐ ๐๐ข๐ฉ๐๐ ๐ญ๐ต ๐จ๐ฝ๐ฑ๐ฎ๐๐ฒ
Dear Patient
We would like to thank you for your support given to Poundbury Doctors Surgery since the outbreak of COVID-19. The changes implemented at the practice since March 2020 have been made following national guidance in order to protect all patients and staff at the practice.
The practice is still open for normal GP enquiries, check-ups, tests or to report new symptoms. As you may have experienced, our phone lines are extremely busy at the moment, if you do need to call the practice, we welcome your patience! Please wait for the telephone to be answered, you will be placed into a queue, but our system is not able to tell you your position in the queue.
If you have downloaded the NHSApp you will be able to view test results, order repeat prescriptions and update contact details such as your telephone number or email address. More information can be found in the ‘online services’ section of the website.
Instructions on how to set up the NHSApp Setting up the NHS App
For the latest information on COVID-19 please visit Dorset CCG’s vaccine information page: www.dorsetccg.nhs.uk/vaccinations/, if you feel you may have coronavirus symptoms please call 119 for advice
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Dr Koppenhol, Coronavirus COVID 19 GP Lead
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Welcome to Poundbury Doctors Surgery (we were The Cornwall Road Medical Practice Renamed as of 1.5.2016)
We are a dispensing family doctor practice on the western side of Dorchester located on the edge of Poundbury, Dorset. We are located within Frederick Treves House, a purpose-built medical centre. We are on the left-hand-side as you enter the building. Our receptionists will offer you a warm welcome.
We cover a semi-rural and rural area that includes Dorchester and a surrounding area of approximately 5 miles radius.
We welcome new patients to join our practice. Click on the New Patients tab above to find out more.
Access
The practice has a parking area that includes spaces allocated for those with disability next to the front entrance. The building is designed to assist those with disability and there is a patient lift for those patients who are unable to use the stairs. All patient areas, including the toilets, are wheelchair accessible. We also have a ‘hearing aid loop’ facility. If you require any assistance with this please ask at reception.
With patient needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as our opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
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Kind Words from a Member of the Public
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Running out of Medication?
Please do not go to A&E or Out of Hours if you run out of medication over a weekend or bank holiday. They will not be able to supply you with your medication. Please go to your usual pharmacy - they may give you sufficient supplies to see you through. However, there may be a charge for this.
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When We are Closed
If you need to seek urgent medical advice when the surgery is closed please phone 111.
You may be asked to attend the treatment centre which is situated in Dorset County Hospital. All phone conversations with NHS 111 are recorded as a matter of routine.
NHS 111 is available 24 hours a day, 365 days a year. Calls free from landlines and mobile phones (although pay-as-you-go mobiles must have at least 1p credit).
Out-of-hours services are busy so please think carefully before asking to see a doctor and only do so if you cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
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CQC INSPECTION
We had our CQC inspection on
11th January 2017.
Here is their final report .
CQC Report
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We have been a Dementia Friendly GP Surgery since 2015 in recognition of the changes we implemented to improve support for the care of people with dementia and their carers.
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We are working to improve access to appointments for our patients, in particular at evenings and weekends. If you would like to be offered one of these appointments, please ask. These appointments are at a different site e.g. DCH.
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Our website address is:
(Site updated 22/04/2021)